RM Insight stood out on account of their genuine interest and willingness to explore how we could introduce methodological rigour into an environment presenting significant attitudinal and practical challenges. I found them to be supportive, thoughtful and knowledgeable. Our partnership resulted in a very successful pilot survey that was ground breaking in the discipline of therapeutic riding. We collaborated on further annual surveys of increasing numbers and they helped me to make the surveys more user-friendly and collated and analysed the results for RDA. Our work proved to be an excellent foundation for research and evaluation at RDA and it has stood up to scrutiny and excited interest from a number of academics attached to universities overseas that run therapeutic riding programmes.